Privacy Policy.
Ecosystem Standards & Data Ethics
1. Introduction
YouthAlly (“we”, “us”, “our”) is operated by Captour (Pty) Ltd. We are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and stored. This Privacy Policy explains how we handle your information when you use the YouthAlly platform.
2. Information We Collect
2.1 Personal Information You Provide
Full name, Email address, Phone number (optional), Date of birth (optional), Educational background, Career interests and preferences, Profile information you choose to provide.
2.2 Platform Usage Information
Pages visited, Features used, Interactions with opportunities and content, Time spent on the platform.
2.3 Device & Technical Information
Device type, Browser type, IP address, General location (non-precise).
3. How We Use Your Information
- Provide and improve the YouthAlly platform
- Personalize career guidance and recommendations
- Help you discover relevant courses and qualifications
- Improve platform performance and user experience
- Communicate important updates (if applicable)
- Generate anonymized insights to improve outcomes
4. Data Sharing
We do not sell your personal information.
4.1 With Partner Institutions
When you click on an opportunity, you may be redirected to the partner’s website. We do not control how they handle your data.
4.2 Service Providers
We may use trusted providers for hosting, analytics, and functionality.
4.3 Legal Requirements
We may disclose information if required by law.
5. Data Protection (POPIA Compliance)
We take reasonable measures to protect your personal information, including secure data storage, restricted access, and encryption. We process personal information in accordance with the Protection of Personal Information Act (POPIA).
6. Your Rights
You have the right to access your personal information, request correction of inaccurate data, request deletion of your data (subject to legal requirements), and withdraw consent where applicable.
7. Data Retention
We retain data as long as necessary to provide services, comply with legal obligations, and improve platform functionality.
8. Cookies & Tracking
YouthAlly may use basic cookies or similar technologies to improve user experience and analyze platform usage. You can control cookies through your browser settings.
9. Third-Party Links
YouthAlly may contain links to third-party websites. We are not responsible for their privacy practices.
10. Contact Information
Captour (Pty) Ltd (YouthAlly)
Email: info@captour.co.za